Thank you for your interest in TOMS Shoes. We value your feedback, questions, and concerns, and are committed to providing exceptional customer service. Our dedicated team is ready to assist you with any inquiries regarding our diverse collection of footwear, including our women’s and men’s lines, dress shoes, tennis shoes, wedge shoes, and comfortable slippers.
Customer Service Hours
Our customer service representatives are available Monday through Friday from 8:00 AM to 8:00 PM EST, and Saturday from 9:00 AM to 5:00 PM EST. We strive to respond to all inquiries within 24 hours during business days.
Ways to Reach Us
Email: For general questions, product inquiries, or feedback, please contact us at thetomsshoes@hotmail.com
Phone: Call our customer service hotline at 1 (800) 975-8667 during our business hours for immediate assistance.